Short version: We collect only the data we need to provide our services. We never sell your personal information to third parties. You have the right to access, correct, or delete your data at any time.
1. Who We Are
NutritionDiet.org ("we", "us", "our") is a nutrition consulting and diet planning service operated from 1250 Wellness Ave, Suite 300, Austin, TX 78701, USA. You can reach us at info@nutritiondiet.org or +1 (800) 774-8638.
2. Information We Collect
2.1 Information You Provide
When you use our website, request a consultation, or contact us, we may collect:
- Your name, email address, and phone number
- Health goals, dietary preferences, and medical information relevant to nutrition consulting
- Payment information (processed securely by our payment provider — we do not store card details)
- Messages and correspondence you send us
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and device information
- Pages visited, time spent, and referring URLs
- Cookie data (see Section 6)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Delivering personalised nutrition plans, consulting, and coaching
- To communicate: Responding to enquiries, sending appointment reminders, and providing programme updates
- To improve our services: Analysing how our website and services are used to make them better
- To comply with legal obligations: Meeting our regulatory and legal requirements
- For marketing: Only with your explicit consent — you may opt out at any time
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: When data processing is necessary to deliver the services you requested
- Legitimate interests: To improve our website, prevent fraud, and maintain business security
- Consent: For marketing communications and non-essential cookies — you may withdraw consent at any time
- Legal obligation: Where required by applicable law
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist us in delivering our services, including:
- Email and communication platforms
- Payment processing services
- Analytics providers (anonymised data only)
- Cloud hosting and IT infrastructure providers
All third-party providers are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose information if required by law or to protect rights and safety.
6. Cookies
We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
Types of cookies we use:
- Necessary cookies: Essential for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). We use anonymised data only.
- Preference cookies: Remember your settings and preferences for a better experience.
- Marketing cookies: Only placed with your explicit consent to show relevant content.
You can manage your cookie preferences at any time using the cookie banner on our website, or by adjusting your browser settings. Disabling certain cookies may affect website functionality.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:
- Client records: Retained for up to 7 years following the end of our engagement
- Website analytics data: Retained for up to 26 months
- Marketing contact lists: Retained until you unsubscribe or request deletion
- Enquiry and contact form data: Retained for up to 2 years
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Restriction: Request that we restrict processing in certain circumstances
- Withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at info@nutritiondiet.org. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
10. International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in the US. We ensure that any such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@nutritiondiet.org
- Phone: +1 (800) 774-8638
- Address: 1250 Wellness Ave, Suite 300, Austin, TX 78701, USA